Skip to content

AI property management software

AI property management software that runs every stay.

Manage reservations, guest communication, verification, cleaning, payments and owners from one platform. Propertory detects issues, prioritises work and coordinates the next step.

For professional short-term rental managers, serviced apartments and co-hosting teams.

  • Reservations
  • Guest messaging
  • Guest verification
  • Cleanings & tasks
  • Payments & owners
  • AI operations
Unified guest inbox in Propertory showing a channel conversation with an AI-drafted invoice reply awaiting approval, reservation context and an open invoice task in the side panel

Product tour

See Propertory in action

Real workspaces from the platform, with portfolio data anonymised. Every view below shares the same operational record underneath.

Answer guests once, in every channel and language

Channel conversations arrive in one thread with reservation context, an AI draft the team approves, and the follow-up task it created.

Guest communication
Unified guest inbox in Propertory showing a channel conversation with an AI-drafted invoice reply awaiting approval, reservation context and an open invoice task in the side panel
Swipe horizontally or tap Expand to inspect the full view.

One workspace

Stop running the operation across six half-connected tools.

Most rental teams do not lack software. They lack one place where reservations, guests, cleaning, finance and owners share the same state.

Separate tools, separate truth

How it usually runs

  • Channel extranets and inboxes checked one by one
  • A spreadsheet calendar that is already out of date
  • Guest onboarding and documents chased over chat
  • Cleaning schedules sent by message and confirmed verbally
  • Owner statements rebuilt by hand at month end
  • Follow-up that only happens when someone remembers

One record, one flow

How it runs on Propertory

  • Every channel conversation in one thread with reservation context
  • One live timeline for all units and all channels
  • Guest verification and documents collected in the guest portal
  • Turnovers generated from real stay dates and tracked in the field
  • Payments, city tax and owner statements built from the same records
  • Detected issues queued and prioritised, with actions your team approves

Inside the platform

Five workspaces, one operational record.

Every screen below is the real product with portfolio data anonymised.

Communication

Answer every guest once, in any channel and any language.

Conversations from your booking channels land in a single thread with the reservation beside them. AI drafts the reply and the follow-up task; your team approves it.

  • One inbox across channels, with full reservation context
  • Drafted and translated replies that wait for approval
  • Tasks created from the conversation, not from memory
Guest communication
Unified guest inbox in Propertory showing a channel conversation with an AI-drafted invoice reply awaiting approval, reservation context and an open invoice task in the side panel
Swipe horizontally or tap Expand to inspect the full view.

Reservations

Every booking with its money and its open steps.

Status, lifecycle, guest payment, host funds, city tax, document checks and guest progress sit in one filterable operations view — and on one shared timeline.

  • Multi-unit, multi-channel calendar on a single timeline
  • Payment, tax and document state visible per reservation
  • Filters that surface exactly what is unresolved today
Operations
Propertory reservations table listing bookings across channels with status, guest payment, host funds, city tax, document checks and guest progress indicators
Swipe horizontally or tap Expand to inspect the full view.

Guest journey

Identity checks that clear themselves — or escalate.

Guests complete verification, registration data and documents in the guest portal. Clean cases pass under your rules; anything ambiguous reaches a prioritised queue with a clear next action.

  • Self-service verification before access details are released
  • Automatic approval inside rules you define
  • Deadlines, blocking and next actions in one queue
Guest journey
Propertory guest verification queue showing automatic document approval rules, document status per stay, deadlines, access blocking and prioritised next actions
Swipe horizontally or tap Expand to inspect the full view.

Insight

Reviews and portfolio signals in one place.

Ratings from every platform are collected in one workspace with recurring themes surfaced and a response queue — instead of five extranet tabs and a monthly guess.

  • Cross-channel ratings and pending replies together
  • Recurring themes highlighted across properties
  • The same records that feed finance and owner reporting
Reviews & insights
Propertory reviews workspace aggregating guest ratings from multiple booking platforms with pending replies, negative-review alerts and recurring theme analysis
Swipe horizontally or tap Expand to inspect the full view.

The real problem

Scaling a rental operation is a coordination problem, not a calendar problem.

Past a handful of units, the constraint is no longer visibility. It is the number of decisions per day, spread across people and tools that do not share state.

State lives in too many places

Channel extranets, spreadsheets, chat groups and an accounting tool each hold part of the truth, and none of them agree.

Exceptions consume the team

Late checkouts, unverified guests, unpaid tax, missed turnovers — the work that breaks a day is exactly the work nobody has a queue for.

Owners ask questions you cannot answer quickly

Reconstructing a month of revenue, costs and deductions per property is manual, slow and hard to defend.

Automation without control is worse

Tools that message guests or move money on their own create a different problem: actions nobody can explain or trace afterwards.

Operating model

One system of record, four layers of leverage.

The AI is only as good as the state underneath it, so Propertory owns the operational data first and applies intelligence second.

  1. Layer 1

    System of record

    Reservations, properties, guests, owners, tasks, payments and documents live in one tenant-isolated model instead of five disconnected tools.

  2. Layer 2

    Detection

    The platform continuously reads that operational state and identifies what is drifting: unverified guests, unpaid city tax, turnovers without a cleaner, silent conversations.

  3. Layer 3

    Prioritisation

    Findings are ranked by operational consequence and time pressure, so the team starts the day with a briefing rather than five inbox tabs.

  4. Layer 4

    Governed action

    Approved routines execute automatically inside safety guards. Everything else stops at an approval gate, and every action is explained and logged.

How it works

Live in three steps.

No re-platforming project and no rebuilding your distribution.

  1. 1

    Connect your bookings

    Reservation and channel data flows in through Beds24, so the operational record is populated from the distribution you already run.

  2. 2

    Set your rules

    Verification requirements, turnover logic, payment and tax handling, owner splits and which routines may act without a human.

  3. 3

    Run the day from one queue

    The team starts from a prioritised briefing of detected issues instead of five inbox tabs, and every action is logged.

Connectivity

Honest about what is connected today.

Beds24 is the operational connectivity layer, which brings synchronised reservation and channel data from the platforms you already distribute on into Propertory.

Anything still in development is labelled as planned work on the integrations page. We do not list logos as finished integrations before they are.

Connectivity statusLive
Beds24
Operational connectivity for reservations and channel data
Everything else
Documented as supported workflow or planned work

What we can stand behind

Proof instead of promises.

We publish capabilities and connectivity we can demonstrate — not customer counts, awards or time-saved claims we cannot show you.

Real product, shown in full

The screenshots on this page are live Propertory workspaces with portfolio data anonymised. Ask for the same views on your own data in a demo.

Connectivity stated honestly

Beds24 provides operational reservation and channel connectivity today. Anything still in progress is labelled as planned work on the integrations page.

Automation you can audit

Every automated action runs inside approval gates, carries the reason it fired and is written to an audit trail you can defend to owners.

Who it fits

Built for teams, not for a single host with two listings.

Propertory assumes multiple people, multiple roles and shared accountability across a portfolio.

Property management companies

Coordinate guest support, field teams, finance and owner reporting across a growing portfolio without adding headcount per unit.

Serviced apartments and aparthotels

Run hotel-grade guest journeys, verification and add-on revenue on apartment stock spread across buildings.

Co-hosting and hybrid operators

Manage owner relationships with transparent statements while keeping day-to-day operations tightly controlled.

Questions

Frequently asked questions

Who is Propertory built for?

Professional short-term rental teams: property managers, serviced-apartment operators, small aparthotels and co-hosting teams that coordinate guest support, cleaning, finance and owners across a portfolio.

How much of the work does the AI actually do?

The AI detects issues, assembles context, prioritises the day, drafts guest replies and executes routines you have approved. Anything outside approved and safe workflows is proposed to your team instead of executed, and every action is logged.

Which systems does Propertory connect to today?

Beds24 is the current operational connectivity, which brings synchronised reservation and channel data from the platforms you already distribute on into Propertory. Capabilities are labelled honestly on the integrations page.

Can I try Propertory on my own portfolio?

Yes. Every plan starts with a 14-day trial and no credit card. If you would rather be walked through it on your own workflows first, book a live demo.

How is pricing calculated?

€15 per managed property per month, with every module and AI included under fair use. The pricing page has a calculator for your exact property count.

See Propertory on your own operation

A live walkthrough against your portfolio, your channels and your current workflow — not a generic slide deck.