Security & control
Operational control is a security feature.
Propertory holds guest identity data, financial records and owner agreements. The platform is built around tenant isolation, role-based permissions, approval gates and an audit trail you can actually read.
- Tenant isolation
- Role-based access
- Approval gates
- Auditability
No credit card required
How access and action are constrained
What we do not claim
Operations lead
Control over which routines may act, and where their boundary sits.
Field team
The information the visit needs, without financial or owner records attached.
Owner
Their own property data, scoped away from every other owner's.
We do not publish certification badges or compliance claims we cannot evidence. If your security team needs a detailed review, we will walk through our controls with them during evaluation and answer specific questions in writing.
Inside the product
Guest and owner data handled as a responsibility.
Identity documents, contact details and financial records are collected for defined operational and legal purposes and retained accordingly.
- 1Purpose-bound collection.Verification and registration data is requested because a stay requires it, and the guest is told why.
- 2Scoped visibility.Field teams do not need financial records; owners do not need other owners' data. Roles reflect that.
- 3Documented processing.Our privacy policy sets out categories, purposes, retention periods and contact routes for data subjects.
How it works
One accountable trail, end to end
- 01 · Controls
Multi-tenant isolation
Every operational record is scoped to a tenant, so one customer's portfolio is never reachable from another's session.
- 02 · Controls
Role-based permissions
Managers, operations staff, field teams and owners see only the data and actions their role requires.
- 03 · Controls
Action approval gates
Automated capabilities are enabled per routine and per scope; anything beyond their boundary requires a human decision.
- 04 · Controls
Audit trail
Actions record who or what performed them, when, and against which records — including automated steps.
Capabilities
What you get
Multi-tenant isolation
Every operational record is scoped to a tenant, so one customer's portfolio is never reachable from another's session.
Role-based permissions
Managers, operations staff, field teams and owners see only the data and actions their role requires.
Action approval gates
Automated capabilities are enabled per routine and per scope; anything beyond their boundary requires a human decision.
Audit trail
Actions record who or what performed them, when, and against which records — including automated steps.
Token-scoped guest access
Guests reach their portal through a link tied to a single reservation, exposing only that stay's information.
Operational data health
Monitoring of synchronisation and data freshness so decisions are not taken on inputs that stopped updating.
Before and after
Disconnected tools versus one platform
Today, without Propertory
- Everyone with a login can see everything, because splitting access is work.
- Automation is trusted or banned, with nothing in between.
- "Who changed this?" is answered by asking around.
With Propertory
- Roles that expose only the data and actions the job requires.
- Approval gates per routine and per scope, with a human decision beyond them.
- An audit trail recording who or what acted, when, and on which record.
Who it is for
What each team gets
Operations lead
Control over which routines may act, and where their boundary sits.
Field team
The information the visit needs, without financial or owner records attached.
Owner
Their own property data, scoped away from every other owner's.
Questions
Frequently asked questions
How is data separated between customers?
Every record is scoped to a tenant, and access is enforced by role-based permissions on top of that isolation.
Do you hold formal certifications?
We do not publish certification claims we cannot evidence. We are happy to walk security and compliance teams through our controls during evaluation.
Transparent pricing
€15 per property per month. Start with a 14-day trial.
AI is included under fair use. No credit card, no setup fee and no per-module upsell.